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Here for Customer Service Testimonials
I
bought a 2 carat round loose stone for my
wedding set last summer and even my
jeweler thinks its real. I get gasps from
every woman who sees my hand. It is
stunning!!!! T.G., Phoenix, AZ
I
purchased two rings from you in the past,
both are wonderful!!! The first was a
princess cut center stone with channeled
princess natural diamond in the band, set
in white gold (I believe it was code 2PLE222-14
or -2PLE222-18
[can't remember which]), purchased
about a year an a half ago (presented to
my wife in Nov 03). The second was a
matching band given to her in Nov 04.
Currently I am in the military deployed
overseas so my main form of communication
is email and a phone call now and then.
Again we love both the rings!!! Thank you
for your attention to our concern. SFC
C.W.
I
just wanted to commend you on your
customer service and hiring people who are
committed to making sure that your
customers are happy ones. I had the
pleasure of working with
Tim Leyva
who helped me through the exchange and
stone downsizing process and ensured that
I was able to get what I want at the right
time! Tim is a great asset to your
organization in that he is committed to
making your customers happy. Thanks again!
S. N. Microsoft Corporation
Thank you
very much for your quick response. You did
a wonderful job and your customer
service was very good. P.S.
Dear Gerry,
Thank you sooooooo much for such quick
service. When I received the ring
the first time it really is exquisite.
You are so right about how
"real" it looks. I will be
ordering more jewelry from you. I will
also recommend you to some of my close
friends. Have a wonderful holiday and a
safe one. Thanks, P.A.
We received
the ring on Saturday and the stone is
beautiful AND we were VERY pleased to see
that you gave us a platinum setting for
our patience! That was so VERY nice of
your company. I must say I have really
enjoyed working with the Hadar company,
especially you Vicki! You are a sweetheart
and a true professional... M.C.
I just
received my order of 1.5 ctw. Princess cut
loose stone...it looks great. I am very
impressed. Thank you so much. I will be
ordering a companion stone later in the
month. E. M., Napa, CA
Thank you
for your kind service and attention to
detail. I sincerely appreciate all your
efforts in making this special
occasion possible. A.A.
Thank you.
The ring is gorgeous and I can wear all
three on one finger engagement ring,
wedding band and a smaller band. I must
have the longest fingers in the world.
thank you. S.D. Port Washington, NY
I never
would have imagined that this ring would
be this beautiful!! In fact I
contemplated for 6 weeks whether or not to
go ahead and order it, and when I did
finally order it I figured that I would
end up returning it because there was no
way it could look like a real diamond.
Boy was I wrong!! My ring arrived
yesterday... I opened up the box and my
hands started shaking when I tried it
on........it is so amazing! My
girlfriends are envious and they all think
that I spent at least $10,000 on it....and
of course I didn't tell them any
different. The only one who knows my
secret is my husband and that is only
because he just about had a heart attack
when he saw it thinking that I spent our
life savings (imagine his relief when I
told him how much it really cost) Anyway I
just thought I would let you know how much
I love it!! Thanks so much! C. B.
Tim, Thank
you so much, the rings are absolutely
stunning and the match perfectly.
Please thank Gerry, Bob and Barbara for
all their help getting my rings made.
I'm so pleased, I tell everyone about your
web site and how smart I am for saving a
small fortune! Sincerely, T.M.
Dear Bob,
Thank you for your assistance in placing
my order today. I also appreciate
the e-mail with the link to the The
Atlantic Monthly article from 1982
reference diamonds. I found it to be
most interesting. As I
mentioned earlier this afternoon when we
spoke, I never intend to purchase another
expensive diamond. I LOVE diamonds
but the insurance is too costly. I would
rather wear RussianBrilliants and be
able to enjoy the sparkle and
brilliance without paying a fortune
and if I happen to lose a stone or a piece
of jewelry, I can afford to replace it! For
some time I have been aware that there are
grades of Cubic Zirconium stones, but was hesitant
to purchase a CZ. From the
research that I have done over the
internet, I believe that RussianBrilliants
are of the best grade and quality and
decided that now is the time to purchase
one and see for myself. I am looking
forward to receiving my new
RussianBrilliant! Best wishes, A.W.
WOW...Tim,
my ring just arrived and it's soooooo very beautiful.
Oh My Gawd, it's absolutely stunning....
it's perfect and the wait was well
worth it!!! I'm wearing this
masterpiece right now! Thank you
soooo much for everything!!! D.K.,
Maryland
I just
wanted to tell you how very happy I am
with my ring! All my customers are raving
over how beautiful and sparkly the stone
is. I am very pleased I have dealt with
your company. and would like to make
another purchase if possible. I am looking
for a wedding band to match my ring Code ST5719
2ct asscher cut in white gold w/ 18kt
yellow accents. Is there anyway I can get
a small engraved band like my ring with
small asscher or princess diamonds so it
can match my ring?? Thanks B.M.
Gerry and
Bob, Well I popped the question and
everything went AWESOME! Thank you
so much. Everyone loves the ring and I
could not be happier. I'll be more than
happy to give a testimonial if you would
like one. My fiancé besides loving
the ring love the shape of the band as it
does not spin around which is good for her
as she types all day long and a spinning
ring would drive her crazy. I'll be in
touch but I just wanted to say thanks
for all the help and for getting me an
awesome ring! Thanks, J.M. Honolulu, HI
click
here for image
The Ring
has arrived and Lesley Ann and I are
absolutely delighted with it, In fact,
It's amazing! There have been so many
comments at British Airways both from crew
and from passengers! you would not
believe! We do have a slight problem
though, because LA loves the ring so much
she has decided to go for a diamond
wedding band to match! The only issue is
that we get married next Friday (16th) but
leave for the place we are going to marry
on the 15th in the morning. Is there
anyway that you can think of to get a
wedding band to us for the 14th?? just to
make sure?? H. Walsh, West Yorkshire, UK
I
appreciate all of your help earlier today
with my purchase. I found you to be very
helpful and very friendly, and that is
greatly appreciated. Again, thanks for
your help. S.P.
Sorry to be
so late in letting you know how pleased I
am with the "trinity" necklace
and the earrings. They're beautiful
and look exactly the way I wanted them.
Thanks for your good work. B.S.
I
just want to drop you a note to express my
gratitude to your professional service.
Special thanks to Bob Hamburg, Gerry
Hauser and Tim (Customer service).
Gerry, I absolutely love the setting, you
don't have to kill yourself now, just
kidding. I look forward to get another
item from you. H.M., San Francisco, CA
I received the stone
today -- absolutely incredible. It looks
significantly better than the $40,000 real
diamonds that I was looking at. If you
ever need a recommendation from a very
satisfied customer, let me know! Thanks
again for your prompt shipment. T.T.,
Winter Park, FL
Just wanted to let
you know that I received my ring and
absolutely love it. Thank you for getting
it to me so quickly. Thanks again, G.B.
Gerry, Thank you for
the beautiful ring. I just got it. It's
fabulous! V
Hello Gerry, Well,
after having to battle with customs, I
finally have my stone. It is amazing.
Thank you for helping me with customs and
getting the stone in my hands. I will be
going this weekend to exchange the stone
in my ring and put this new stone in. Once
again, thank you...T.S.
Holy
Cow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I just got my
ring from you. It
is absolutely what I had hopped it
would be. It actually exceeds my
expectations.
When
I showed it to my husband he gave
me a big kiss. He then told me
that I
deserved nothing less.
THANK YOU
THANK YOU THANK YOU THANK YOU THANK YOU
THANK YOU THANK YOU THANK YOU THANK YOU
THANK YOU THANK YOU THANK YOU THANK YOU
THANK YOU THANK YOU THANK YOU THANK YOU
THANK YOU THANK YOU THANK YOU THANK YOU
THANK YOU THANK YOU THANK YOU THANK YOU
THANK YOU THANK YOU THANK YOU THANK YOU
THANK YOU J.S.
At last I get to
tell you that my ring came today and I
must say that it is as beautiful as you
had said it would be. I love the white
gold. If the stones hold up (as you said
they would) I am thinking I must have
more!!! Lots more...I would even consider
selling my big diamonds to have lots of
Fun diamonds to wear! Thank you, Regards, D.
Happy
New Year! A
few months ago we ordered a 33E2035-14 from
you, and I never got a chance to tell you
how stunning my ring is! I could have not
asked for a more beautiful sparkling
engagement ring! We are very pleased,
and I wanted to tell you that each and
every day I look down at my
"brilliant" and marvel at how
amazing it looks. I thank you for your
exquisite craftsmanship, and excellent
personal customer service! We
are now getting ready to order the
matching wedding band 33W2035 in the next
day or two. Thanks so much for your
time. You have been wonderful, and I am so
happy that I can bring my business to you
again. It is great to have someone to
trust with such an important wedding
detail. Thank you! J. D.
Galloway, NJ
I received the ring Monday morning as
promised. It was absolutely stunning and
my girlfriend fell in love with it. It fit
perfectly and was exactly what I was
looking for. The quality of the stones and
ring were incredible and I am very pleased
with my purchase. We'll be back for more! M.
W.
Kevin had left a message for you last
Wednesday when we got the ring, but we
haven't heard back from you so I just
wanted to send an email to let you know
that the ring is absolutely gorgeous!!!
There are no words to describe how
magnificent the ring is....everything
about it is just beautiful! Anyway,
thank you so much for taking care of
EVERYTHING just as you had promised!
You really are the best! Happy
Holidays, hope this New Year will be the
best! :) K. Chu
Gerry, thank you very much for make my
wife's Christmas very special. The
earrings that I gave her, were perfect. I
appreciated your companies service during
this holiday season. I will shop again! C.
W. Reedsville, PA
Tim, The pendant arrived yesterday
afternoon about 3PM our time. Thanks
for all the attention that you gave to
this order. I know that in the rush
toward Christmas it would have been easy
to just let it ride until after the rush.
Shopping with Hadar has been a very
positive experience! I also
appreciate giving Russian Brilliants. When
giving an object of beauty and permanence
I like to know its providence; to know
that I'm not supporting an international
cartel or financing a terrorist insurgency
in some third world country is important
to me as well as knowing that my gift has
been manufactured by people making a
living wage. Thanks
for all the good work. I hope that you get
some time off now to reconnect with the
true meaning of the season. Merry
Christmas, John
I received my 1.5k solitaire today and
I could not be any happier. I love it.
Thank you so very much. Have a safe and
wonderful holiday. Happy New Year.
I just got the RB and they are
BEAUTIFUL. I can't believe how pretty they
are. I liked the trillion a lot better
than the natural trillions that I have in
the same size. I know that I want a RB
ring, but I've been going like crazy today
to try to find the exact ring that I want.
I really like the 3 stone Emerald ring,
but I'm trying to find one at a local
place to try on, I just want to make sure
that I get what I want to start with. I
actually saw a 2 ct Natural D color VVS2,
ideal cut, and I swear your Asscher cut
looked IDENTICAL. Of course the price on
the Natural was $29,000. The RB is much
nicer on the pocketbook.
Hello! We are so
impressed with the ring my son ordered
last month. His fiancee was shopping at
Zales for his band when the salespeople
and the manager went crazy over her ring!
They thought it surely cost at least
$20,000! They were floored when she told
them it was a rb. They'd heard of them but
never seen one. The manager asked if he
could test it and it tested real! (if
someone there made a mistake and she's got
the real thing, please let us know) Now I
want one too! We want to buy a 1 carat
princess stone and have it put in my ring
to replace the cz (almost 1 ct., round)
that is currently there. Is it best to
just order the stone from you and take it
to a local jeweler, or could we send the
ring to you? If we did that, do you have
any idea how long it would take and what
the cost would be. Thanks! Looking forward
to hearing from you, S.O.
Gerry, Gerry,
Gerry......I am speechless. The ring is
absolutely gorgeous, and has been praised
by everyone that has seen it so far. The
engagement will be awesome. This is
absolutely the only way to go, and I have
just realized that (with the minimal
investment) this is not something I will
necessarily have to carry insurance on as
well. Additional savings there as well.
Thank you for everything Gerry and you
will definitely be hearing from me again
soon. Thanks, B.K.
My ring has arrived and it is even
better than I hoped it would be. It looks
amazing and I am really pleased. It
is a Christmas present for me from my
husband (I ordered it myself to make sure
I get something I like!) and I can't wait
until Christmas Day when I can officially
unwrap it and wear it all the time!
Thank you so much for the fantastic
service you have provided. I am definitely
a happy customer and will certainly
be buying from you again in the future.
Wishing you a Merry Christmas and
prosperous New Year. Julie
I purchased from you the 1.5 Ct Total
Weight Princess Cut stud diamond earrings
in Platinum a couple of months ago.
Because I had ordered online, and did not
know very much about your company, I took
my earrings to a very well respected local
jeweler to have them appraised. No
offense, but I wanted to make sure I did
not just purchase a very expensive CZ or
something. When I went to pick up the
earrings, I asked the jeweler how they
appraised. She said they appraised for
over $8500! She asked me how much I paid,
and being an honest person, I told her
that I had paid a little over $600.
She was VERY surprised and asked me how in
the world I did that. A man standing
nearby asked if they were Moissanite, and
she replied that no, Moissanite is double
refractive, and these were single
refractive like diamonds. Of course, I was
very happy with the results of my
appraisal, and decided to buy a ring from
you also! I got my ring this week and I do
love it...it is just what I had in mind
and I am very pleased. Hope to order more
soon. P.S. New Port Richey, FL
I got my ring this week and I do love
it...it is just what I had in mind and I
am very pleased. Hope to order more
soon. P.S. New Port Richey, FL
The stones look
absolutely beautiful!!! C.B.,
Bellbrook, OH
Tomorrow's the
wedding and I just got my ring back from
being set...IT'S BEAUTIFUL GERRY!! thanks
again, you'll be hearing me again! and
again...and again...and again!!!!!!!!! T.P.,
Sacramento, CA
Thank you for the
exceptional service in getting me the
trinity ring for my wife’s birthday on
time and with short notice. The ring is
stunning. Your personal attention will not
be forgotten. I will contact you soon for
earrings for the Christmas season. I
send my very best wishes. T. K.,
Diamondhead, MS
I was very pleased with the 3ct stone.
It has been set and ready to wear. The
Mrs. is very very pleased and I hope the
picture does it justice. We will
definitely be doing more business in the
near future. G., Detroit
Wow!!!!!!!!!!!!!!!
The ring is perfect!! Thank you for
your fast and courteous service!! I
can't wait to purchase matching earrings!
Thank you, K., Somerset, NJ
Shock and amazement,
my Fiancé and I ordered our 2 ct stone
online approximately 2 days ago, the
doorbell rang, it was FedEx.......I ran to
the best light source I could find, opened
my envelope and carefully removed the
stone from its protective covering and I
just lost my breath when I laid eyes upon
this magnificent stone. So fiery, so
brilliant, it is beyond decent, it is
spectacular! I am so thrilled, I just
can't say it enough. I have heard how
beautiful and undetectable these stones
are but nothing compares until it is
revealed in person. My mother and I
compared stones side by side, her natural
next to this 2 ct Russian Brilliant and we
just sat there and smiled and giggled in
amazement. Looking through a loop it just
gets better and better, I dare anyone to
say this is not just as good, hah...IT'S
BETTER!
Happily Engaged, in NY
I just got them
today. One day ahead of schedule. Very
pleased indeed. Now I see what the big
deal is about with this technology. Up to
what size does it still look like the real
thing to the naked eye? Thank you very
much for your promptness despite the short
notice. A.V. Novi, MI
My ring just
arrived--it is sooooo awesome--I cant stop
looking at it!!! Thank you so much for
replacing side stones--the tanzanite
really shines !!!!! Cant wait to do
business with you again. K.D.
My
husband just gave me an trinity ring with
two one-half carat Russian Brilliants and
a 2 carat yellow brilliant. I love it!
Thank you. D.J. San Diego, CA
Gerry
-- I've just received my order. It's
stunning and breath taking. Thanks a lot.
Regards, V. Nguyen, VA
Gerry – I just got
my new ring last night – and it is
breathtaking!!! Everyone who sees it
just gasps! They are all commenting on how
beautiful the stone is, and so far not
even one person has questioned if it is
real or not! Thank you for all your help.
As you know, Clay and I were very hesitant
on purchasing the stone. I was very
skeptical that it would look fake, but I
have been proven wrong, and I thank you.
We will definitely be purchasing other
items from you in the future! Sincerely, S.C.
Dear
owner, My fiancé bought the Trinity 1 1/2
center stone and 1/2 carat stones on each
side for me. I work in a bank and see
customers every day. I must have received
2000 compliments on my magnificent ring. I
am so happy with it! Joanna
I just wanted to thank you again for
your lightning fast service! I ordered the
loose stone yesterday afternoon and it
came this morning. I had my platinum
engagement ring re-set during my lunch
hour and now I have a fabulous ring! The
jewelry repair guy went on and on about
what a great quality stone the Russian
Brilliant was. Compared to that, my other
stone looked terrible!! Thanks again--you
are really great. Diane
Hello,
I
just wanted to let you know how very happy
I am with the quality of your diamond
simulants. This is my third order--I'm
buying a loose stone to replace the
diamond in my wedding set. Why pay
thousands of dollars when I have this
option. With the money, we're taking a
great vacation and getting a new car! I've
purchased a pendant, stud earrings, a
round solitaire ring and now a loose
stone. I couldn't be happier with the
merchandise or your service. Everything is
first-rate. Thanks again and keep up
the good work. Diane
I received my ring
yesterday and it's absolutely beautiful.
I'm so impressed with the quality and
brilliance. I can't wait to order my next
piece of jewelry. Thank you.
Hi
Gerry....the ring is AMAZING. I cannot
believe how perfectly you matched it. I
just wanted to say THANKS to you for all
your hard work and incredible customer
service. I am so pleased and am so proud
to put this ring on every day...already it
feels weird when I not wearing it, i.e.
when playing sports. I had no idea it had
arrived and Troy proposed and I was
SHOCKED...it was awesome! :) Thanks, Karyn
Gerry,
I got my rings today and they are great. I
can't believe how good they came out. The
2 carat center stone looks so good, I put
it up to my mother's diamond and you can't
tell the difference except mine looks
nicer. I just wanted to tell you thank you
for all your help and I will spread the
word about Russian Brilliants. Thanks, Kelly
I wanted to write
and let you know how happy my wife was
with the Trinity ring. The ring is
beautiful and sparkles magnificently; and
she gets compliments on the ring, wherever
she goes. Regards, Tracey
Hi
Gerry --
Here's
a great thank you letter I received from
Kurt Ajodha today from Trinidad and
Tobago. He also called me earlier
today as well. Anyway, as you can
see, he was quite pleased with the work.
Thank you for doing such a great job for
him. Sandy
GERRY: You may add
our names to the list of satisfied
purchasers! Phyllis loves her ring. It is
a beautiful piece and the setting is as
you promised. We were
skeptical but now we have the deal and
ring complete, we are very satisfied!
Thank you for the personal service. Tony
Shalom
-
I'm rarely speechless...but this ring I am
holding is just breathtaking! Looks like
Harry Winston's guards should have
accompanied it. Thank you so much for the
rush getting it to me. Just in time to
present tomorrow at brunch. PS The setting
is right on replica.
Can't wait to see the pendant. Take care -
Lynn, Shaker Heights, OH
We had the stone set
in a plain white gold band with the
v-prongs just like I had wanted. The
jeweler as well as the setter could not
believe the stone was not real, as a
matter of fact to the jeweler's naked eye
he said it was a D stone straight away. I
told him if he was interested in carrying
Russian Brilliants they could contact you.
Kind regards, Julie
You did a great job
on my funky old mounting. It looks brand
new and the stone is gorgeous in all
lighting. It is beautiful. I will be
ordering a "whole bunch" more.
The heck with thousands and thousands of $
on real with good quality, or sacrificing
looks with moissanite or cz. You not only
have one new customer, I guarantee you'll
have many new customers. I am a
"happy Camper" and so is my
husband. I told him I needed 20 grand for
a stone and he said no. When this came
today and I showed it to him, he was even
happier than I was when he read the info
and realized it was less than $700.00!
Thanx again, Mary!!!!!
I just got
the ring for my wife. I appreciate you
sending it so quickly. The only
thing that exceeds your service is the
quality and beauty of this ring. Even the
box it came in was total class. We’ll be
doing a lot more business in the future.
Thanks again - CC, Lawrence, KS
I received my ring -
it's absolutely beautiful. The stone is
amazing. I really enjoyed talking with you
and appreciate your attention to detail. Ms.
C.T., Dearborn, MI
Thank you so much
for creating such a beautiful ring! We
love it! You're the best! L & J,
S.F, CA
I received the
earrings today. I am delighted with how
beautiful they are. It stands up well to
my real diamonds. Mrs. S.W., W. Palm
Beach, FL
I love the Russian
Brilliant stone. It looks just like my
real diamond! The jeweler I used to set
the stone asked me what it was because it
really resembled a diamond. Mrs. H.H,
Ft Worth, TX
I have to tell you
the stone is beautiful. The Russian
Brilliant set with natural diamond
princess cuts is incredible. My bride
absolutely loves it! Mr. J.C,
Shoreline, WA
The Platinum wedding ring set is
awesome!!! I cannot wait to see the look
on my girlfriends eyes... I'm proposing on
May 10th. Everyone
I have shown the ring set to is just
overwhelmed with the beauty. As far as I'm
concerned, this is a real diamond.... at a
fantastic value. CL, Chicago, IL
"I received the ring yesterday.
Thanks so much. It is great! I'm wearing
it right now. - USA FA, Colorado
"Just a note to tell you I had my
4 carat stone mounted and it is so totally
beautiful and unbelievable. It is
FABULOUS. I'll be a recommendation for you
any time." - Reno, Nevada
 "I
can't tell you how thrilled I am about my
Russian Brilliants®!!!! WOW!!!! Is this
gorgeous or what?!?! I am seriously
considering the offer about being a
distributor in South Florida." -
Palm Springs, Florida
"I did receive your e-mail and am
including this short note. I am interested
in other stones and possibly looking to be
a representative for the complete line. My
wife is totally sold on Russian Brilliants®
too." - Salem, Oregon
jewelery
diamonds - cubic zirconia - moissanite
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